Full article: Customer Relationship Management (CRM)'s Impact on B to B Sales Professionals' Collaboration and Sales Performance
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PDF) CRM Enhance e-Business Quality.
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PDF) A Strategic Framework for Customer Relationship Management | Vu Tran Van - Academia.edu
PDF) The Impact of CRM on Firm- and Relationship-Level Performance in Distributed Networks
The Impact of Customer Relationship Management Systems in Small Business Enterprises - Wynn - 2016 - Strategic Change - Wiley Online Library
PDF) Role of Knowledge Management in Success of Customer Relationship Management | khaled nawaser - Academia.edu
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PDF) A framework for CRM: Understanding CRM concepts and ecosystem
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PDF) A process-oriented perspective on customer relationship management and organizational performance: An empirical investigation | Hamed Mehrabi - Academia.edu
Avoid the Four Perils of CRM
PDF) Customer Relationship Management: Implementation Process Perspective
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PDF] CRM Implementation: Hard Choices and Soft Options | Semantic Scholar
